Troubleshoot the existing network equipment- Switch 3 Down. Work with WSI SRS to troubleshoot and confirm functionality – WSI REF#: 002961743 I located Switch03 in the Manager’s Office of the retail store and contacted the remote NOC in India to investigate why the switch was unreachable. It was discovered that the electrical power was connected […]
We offer customized field support for IT projects and Break/Fix services in New York, Manhattan, and Queens. As per POC, a tech is scheduled to arrive on Monday, May 8th at 1:00 PM EDT. Per the customer’s request, we made sure that the tech thoroughly reads the work order below before going to the site. […]